Privacy Policy

Last Updated: 10 June 2026

This Privacy Policy explains how our Distributor & Retailer Order Management Application ("App", "Service", "Platform") collects, uses, stores, and protects user information. By using this application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

The application may collect and store the following information:

• Distributor Name
• Retailer Name
• Shop Name
• Mobile Number
• Email Address (if provided)
• Business Address
• GST Number (if provided)
• Product Information
• Order Details
• Order History
• Login Credentials
• Application Usage Information

2. Purpose of Data Collection

The collected information is used solely for operating and improving the order management system, including:

• Managing distributor accounts.
• Managing retailer accounts.
• Processing and tracking orders.
• Maintaining inventory records.
• Generating reports and analytics.
• Providing customer support.
• Ensuring application security.
• Improving user experience.

3. No Payment Processing

This application does not process online payments, banking information, credit card details, debit card details, UPI information, or financial transaction data.

4. Data Storage

User data is securely stored on protected servers and databases. Reasonable technical and organizational measures are implemented to prevent unauthorized access, misuse, alteration, or disclosure of information.

5. Data Sharing

We do not sell, rent, trade, or share user personal information with third parties for marketing purposes.

Information may only be disclosed:

• When required by law.
• To comply with legal obligations.
• To protect platform security.
• To prevent fraud or misuse.

6. Permissions Used

Depending on app features, the application may request permissions such as:

• Camera (for profile photos, product images, or document uploads).
• Storage/Media Access (for image uploads and downloads).
• Internet Access (for syncing and retrieving data).
• Notifications (for order-related updates).

Permissions are requested only when necessary for app functionality.

7. Data Security

We implement reasonable security measures including authentication controls, encrypted communication where applicable, restricted access mechanisms, and regular monitoring to safeguard user data.

8. User Rights

Users may request:

• Access to their stored information.
• Correction of inaccurate information.
• Deletion of account data where legally permissible.
• Updates to profile information.

9. Children's Privacy

This application is intended for business use by distributors, retailers, and authorized personnel. It is not designed for individuals under the age of 18.

10. Data Retention

Information is retained as long as required for business operations, legal compliance, dispute resolution, and record-keeping purposes.

11. Third-Party Services

The application may use trusted hosting, analytics, notification, or infrastructure providers solely for operating the service. Such providers are expected to maintain appropriate security and confidentiality standards.

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page with a revised effective date.

13. Contact Information

For privacy-related questions, support requests, or data concerns, users may contact the application administrator through the official support channels provided within the application.

14. Consent

By installing, accessing, or using this application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.